State Farm® Insurance Agent Polly Piland

"No recommended, I was paying 150 u$d and from one day to another I had to pay 601u$d. I ask for the cash back and they didn’t answer. In addition, when I cancelled the auto policy, they cancelled my tenants policy and now they are charging me with the installment again. I sent emails, I called by phone but nobody gives me an answer. I’m very disappointed if you need an insurance with clear communication don’t use this one."

"I have been a customer of Polly Piland for several years now. I usually talk to Darla with most of my insurance issues and she is great. I have spoken to most all of the employees at this office and each one of them put the customer first. Anytime I go in this office I'm greeted with a friendly smile. Polly has done a outstanding job in hiring personnel. I recommend them for anyone looking insurance. Great job Polly Piland!!"

"I have had nothing short of a great experience after walking into the office of Polly Piland State Farm! I was immediately greeted with kindness and a bright smile from Juliana and she was able to direct me to an agent that was able to listen to what I needed and got me squared away with a claim!"

"We've been a customer of Polly Piland's for years and always been very satisficed. Recently I had to file a claim to have 2 different windshields replaced, including out of state. Paul was great to work with, followed up and helped us through the process. I recommend this agency to everyone!"

"My husband and I have been insured through Polly Piland State Farm for years and have always received great service. My car has been hit twice in the past 8 months and Mr. Paul Pierce has been there every step of the way from getting rental cars, totaling out my car, to insuring the next one. He was available after hours to answer any questions or concerns that we had. We can't recommend Polly Piland State Farm Insurance enough!"

"So many times Polly Poland has been there for me. Twice they have assisted me when another car hit ours. Always supportive when I have car trouble. Always ready to assist. Recently my house needed a roof due to wind and hail damage. I was concerned with wording of contract from roofers, Paul Pierce explained things along the way. Wonderful people, feel like extended family."

"I am so glad I chose Polly Piland’s team six years ago and was able to keep their services even after moving out of Greenville! Paul especially has helped me thoroughly and patiently through a recent insurance claim to make it much less stressful. I feel heard and supported. I am grateful for the patience and professionalism I have received through this experience!"

"I typically don’t write reviews. However, I just had to take a minute to do one today. We recently had to file a claim after a really scary situation. State Farm was amazing from beginning to end. I am so impressed by their customer service. Paul was very helpful. He followed up on my behalf and reached out to check in with me several times to ensure everything went as it should. He went above and beyond."

"I have been with State Farm ever since I’ve started driving and I never really needed them until the end of 2020. I was involved in a car accident were I was not in fault. State Farm was very on top of everything that I needed. State Farm contacted me along the way and they made sure the other insurance company was doing what they should. I also was involved in another fender bender last month that was not my fault and State Farm still contacted me just to make sure things were going okay with the other insurance company. I would recommend State Farm to anyone."

"I have been dealing with Polly Piland Statefarm Agency for years and I wouldn’t dare switch from this agency. The whole team always provides excellent customer service and I have never had a problem working with any of the staff. Paul, one of the agents in Polly Poland’s office is super nice and goes the extra mile to explain full details about your claim. My car was involved in a hit and run last week and Paul gave me a call the same day I filed my claim and followed up with me after the claim was complete! It’s hard to find excellent customer service in this day and time that REALLY cares about the customer! Polly Piland Statefarm Agency would get 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ from me Any Day!"

"Polly and her team are outstanding. A family member was in a collision in another state - State Farm and Polly Piland's office were immediately and comprehensively responsive. Rental car within 90 minutes (on a weekend), personal call/status report on Monday morning, full settlement wired to my bank within 5 business days, replacement vehicle added to the account immediately (Monday morn after weekend purchase - on a federal holiday). In short, exactly how you would hope to be treated after years of premium payments! I'm a long-time customer, but this week it felt like Polly and her team were trying to win my business for the first time."

"I recently moved out of state and was involved in a rear end hit-and-run accident. Being that I was out of state I figured it would be a hassle however, Paul helped everything run smoothly and always followed up with me to ensure everything went well! I am greatly appreciative to him and everyone at Polly’s office. You can tell that they truly care about their clients!"

"All of my experiences with Polly Piland State Farm have been very positive and satisfying. I usually deal with Paul who’s an excellent agent at State Farm. He’s very professional and knowledgeable of the company’s policies and he does an outstanding job of explaining them so you can make an informed decision. On a whole I think Polly Piland State Farm is a remarkable insurance company."

"My experience with Paul Pierce at Polly Piland’s State Farm office has been amazing! Another car clipped the front of my car which was caught on security cameras. After several unsuccessful attempts of trying to open and view this clip image, Paul took the initiative to drive to the office to view and record the footage himself! This is great customer service and I recommend this team to anyone needing insurance."